General Information
- What is HomeRun?
- How do I sign up to HomeRun?
- How do I use this website?
- Why should I consider providing service via HomeRun?
- Which service requests will be forwarded to me?
- Do your service providers pay tax?
Access and password
Account Management
- What is my "Service Profile"?
- Can I create multiple Service Profiles?
- What am I supposed to do to create my Service Profile?
- How do I delete my service profile?
- How do I edit my registered phone number?
- How do I cancel the incoming SMSs or emails?
Opportunities Management
- How can I find the most relevant opportunities for me?
- A job opportunity comes up, however it disappears before I can quote. How is that possible?
- How long can I wait before quoting for a job opportunity?
- Can customers select a service provider before the quote submission period ends?
- Is my price quotation binding?
- How do I reach out to a customer looking for a service? How can I reach out to requests?
Messaging/Communication/Information
Reviews
Payment and Refund
- What is the Opportunity Cost?
- Is the Opportunity cost refunded?
- What happens if the customer does not pay for the job?
- How is the the Opportunity cost calculated? Do you provide any discounts?
- Who will pay me for the job that I have accomplished?
- How does the monetary transactions take place?