HomeRun publishes all reviews that comply with the Terms and Conditions of service, including both positive and negative ones.
This approach helps Customers make informed decisions based on their needs. It’s important to note that only Customers have the right to leave a review, while the approval, publication, or removal of reviews is solely at the discretion of the HomeRun team.
If a negative review is left, the Customer has the opportunity to modify it if they resolve the issue directly with the Professional. In such cases, they should contact our support by writing to: support@homerun.co.uk